Guaranteed 2 Hour Response Time*
Computers break down. They always have, and always will. Most small business owners either don't have the time or knowledge to fix certain problems that may arise and would much rather leave it to the experts. That's where we come in.
Support when you need it.
Computer related issues can be quite inconvenient - System can break down at the most inopportune times. This can be both frustrating and costly when you can't get support until the next day. When our clients enter into a service level agreement, We guarantee them fast and prompt response time,We gurantee two hours in the Greater Toronto Area, and two hours plus travel time outside the GTA.
We know companies and people work at all times of the day and also understand the need for support during irregular working hours. That's why our support team is available 24 hours a day, 7 days a week.
* The two hour response time is guaranteed for clients that enter a service level agreement. All other clients receive their service based on first call -first serve bases